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Shipping Policy

Upon receiving your shipping confirmation, please allow up to 24 - 48 hours for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email . Note that there will be no updates if your parcel is in transit. All orders will be shipped out from our warehouse in Malaysia.


SHIPPING INFORMATION


DOMESTIC : 


We use trusted local courier services such as Poslaju, Ninjavan, SkyNet, J&T which is decided by the availability of your area.


The delivery timeframe as listed below:

Regions

West Malaysia

East Malaysia

Standard Shipping

2 - 4 business days 

4 - 8 business days

INTERNATIONAL : 

We use trusted Malaysia Poslaju which is decided by the availability of your area. 
Please refer to the image below for the international rate based on Zone . 
You may visit to our Malaysia Pos Laju ( EMS ) link as follow : 

Pos Malaysia | Your trusted Malaysian courier & logistics provider | Pos Laju

 

You may download Malaysia Pos Laju apps as well for your conveniences. 

EMS_Zones_fd28a5c886.jpg
EMS_Rates_1_7_2023_48b18dc1d5.jpg

Please contact us or email us at marketing.lailai@gmail.com if you have further enquiries.

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